Services

Contents Restoration

We understand that some things can’t be replaced, that’s why we offer full contents restoration services. Our services use the latest technology to manage content cleaning, restoration, and inventory management.

Restoring Memories – Expert Contents Restoration.

When a fire, flood or sewer backup hits a Central Alberta home, the building is only half the job. Clothing, furniture, photos, documents and electronics often hold the most value, and much of it can be cleaned instead of replaced. DKI Central Alberta restores contents for homes and businesses in Red Deer and across Central Alberta: we photograph and inventory what’s affected, pack out what needs off-site cleaning, clean and deodorize it, and return it when your home is ready.

Restoring instead of replacing usually costs less, keeps sentimental items in the family and sends less to the landfill. Anything that can’t be saved is documented for your insurance claim so nothing gets missed.

Contents we can restore include:

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Clothing

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Artwork

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Leather goods (including purses, belts, luggage, etc.)

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Shoes

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Industrial Goods

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Documents and photographs (including books, passports, certificates, etc.)

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Sports Goods

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Electronics (including computers, televisions, appliances, etc.)

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Machinery

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Furniture

Available 24/7 Every Single Day

Contents restoration for Central Alberta homes and businesses

Most of the contents losses we handle around Red Deer start one of three ways: a basement flood or sewer backup that soaks the boxes, seasonal gear and photos stored downstairs; a kitchen, furnace or chimney fire that leaves soot and smoke odour in every closet; or wildfire smoke that drifts in during a bad fire season and settles into clothing, bedding and furnace filters.

Each needs a different approach. Water-damaged items have to be dried or stabilized before mould sets in, while smoke-damaged fabrics need soot removed and odour neutralized, not covered up. If you’re dealing with the building itself, see our water damage and fire and smoke damage services.

How the contents process works:

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Photos and a room-by-room inventory for your adjuster

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Pack-out of affected items

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Cleaning, deodorizing and drying

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Documents and photographs handled with care

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Pack-back once your home is ready

Contents restoration questions

Can smoke-damaged clothes be saved?

Usually, yes. Most clothing, bedding and curtains can be cleaned and deodorized if they’re handled before soot and odour set in. Items that melted, scorched or were soaked with fire-suppression chemicals are often a write-off. Our guide on getting smoke smell out of clothes covers what you can try at home first.

What should I do with wet photos and documents?

Don’t try to pull apart photos that are stuck together, and don’t leave wet paper sitting in a warm room. Keep it cool and flat, or seal it in a bag and freeze it to slow mould until it can be dried properly. Tell us about important papers when you call so they’re handled first.

Does home insurance cover contents restoration?

Contents are normally covered under the same home or business policy as the building when the loss is from an insured event such as a fire or burst pipe. Cleaning an item is usually cheaper than replacing it, so insurers often prefer restoration. Check your policy and keep every item on the inventory list. Our insurance claims guide has more tips.

How long will my belongings be gone?

It depends on the size of the loss and how long the repairs to your home take. Items you need right away, like work clothes, medication or a child’s favourite things, can be prioritized. Everything else stays inventoried with us until your home is ready to move back into.

DKI Central Alberta Offers...

At DKI Central Alberta, we know that dealing with property damage is overwhelming—that’s why our franchisees are ready to respond 24/7, every day of the year. With over 30 years of industry experience and IICRC-certified experts, we bring the knowledge, speed, and care needed to restore your home or business efficiently. From the moment you call, a dedicated Project Manager will guide you through the process, keeping you informed every step of the way. Our team is committed to delivering high-quality results while providing the compassion and support you need to get back on your feet as quickly as possible.

Quick Mobilization

24/7 emergency restoration and board-up services available 365 days a year.

Expertise

Fully trained and certified IICRC staff and more than 30 years of industry experience.

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Strong Communication

A project Manager assigned to your claim from start to finish, updating you throughout the process.

Quality Assurance

Making sure you are happy with the final result of the work done and standing behind the work we do.

Compassionate Team

We understand how hard the situation is and our team will do what we can to get you back to normal sooner.

Have An Emergency?
Call Us Right Away

24/7 Emergency Line

(403) 224-0350